Support

The Mac OS X @ Lehigh web site attempts to be a thorough resource for any member of the Lehigh community using a Mac. Some situations, however, may require personal consultation or discussion.

Your LTS Computing Consultant should be the initial contact person for questions related to computing. There are consultants familiar with Mac OS X throughout the LTS organization.

For faculty and staff the appropriate contact would be a Computing Consultant from the LTS Client Services team responsible for your college or department. If a Computing Consultant is not immediately available and you need to speak with someone urgently about your Mac OS X question, you may contact the Help Desk.

Students living on campus should first contact a WIRED consultant. Students living off campus may contact the Help Desk.

Another valuable resource to the Lehigh community is the nearby Apple Store Lehigh Valley, located at the Lehigh Valley Mall in Allentown, PA, about eight miles from campus.