| General
or specific? |
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| • | It is
crucial to decide |
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| immediately
if you are looking |
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| for
general or specific |
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| information. |
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| • | Are
you looking for general |
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| information
on heart |
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| transplants? |
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| • | Or
are you looking for the name |
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| of
the doctor who performed the |
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| first
heart transplant? |
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